YL Stylist Guidelines

Professional Standards for Certified & Approved Stylists

Welcome

Welcome to the Yovanka Loria Professional Community. 

Our mission is to provide exceptional education, premium hair extensions and ongoing support while maintaining the highest standards of professionalism, safety and client care.

These YL Professional Standards are designed to protect you, your clients and the Yovanka Loria brand by ensuring every stylist has a clear understanding of our expectations and professional practices. 

The following standards apply to all Yovanka Loria Education, certification programs, approved stylists and wholesale accounts. 


Education & Professional Access Pathways

The YL Hidden Bead Method & Application Only Course teaches the YL Hidden Bead installation method only.

This course is not a certification program. 

Completion does not include certification, mentorship or access to the YL Professional Shop. 

Stylists may submit an optional practical assessment to be considered for wholesale access and additional YL Professional benefits. 

All services performed following this course remain the responsibility of the treating stylist. Yovanka Loria accepts no responsibility for installation techniques, client suitability, maintenance practices or client outcomes.


Professional Shop Approval

Already an experienced extension stylist? You may be eligible to apply for direct access to the YL Professional Shop. 

Approval is subject to the successful completion of the YL Stylist Account Form.

Applications are assessed on professional experience, installation techniques and alignment with YL Professional Standards.

Successful applications will receive: 

  • Access to the YL Welcome Pack Course
  • A 30-minute onboarding session with a YL Team Member to cover important information and answer any questions

Professional Shop Approval provides access to purchase Yovanka Loria products but does not constitute YL Certification.


YL Certification

YL Certification is earned through successful completion of the Yovanka Loria Certification training. 

Online certification includes: 

  • Self-paced education
  • One-on-one mentorship 
  • Practical assessment 

In-person certification includes: 

  • Hands-on education
  • One-on-one mentorship
  • Practical assessment completed during in-person training 

Both certification pathways deliver the same high standard of education, practical competency and client care. 

Certification recognises that a stylist has demonstrated the YL installation method to the professional standard expected by Yovanka Loria. 

Certified stylists receive: 

  • Ongoing education and support
  • Continued mentorship 
  • Eligibility to purchase through the YL Professional Shop 


YL Standards 

Client suitability should be assessed before every installation. 

Recommended installation methods, maintenance schedules and aftercare should always be followed. 

Hair extensions are a natural product and slight variations in colour, tone, texture and curl pattern between batches are considered normal. 

Textured collections require a more detailed consultation, as maintenance, styling requirements and expected longevity differ from straight collections. 

A colour test (strand test) is strongly recommended before colouring straight and textured extensions, as results may vary due to the naturally higher porosity of textured hair. 

The expected lifespan of textured collections may differ from straight collections and should be discussed with the client during consultation. 

YL Professional Care

 Recommended  Avoid
Maintenance appointments every 6-8 weeks Heat above 180°
Styling tools with adjustable temperature control Styling tools without adjustable temperature control
Heat settings between 150°-180° Purple shampoo
Always use a heat protectant Olaplex
Extension-safe shampoos & conditioners Redken Acidic Bonding Concentrate
Extension-safe styling products Kerastase
Clear oils (Argan Oil recommended) Sulphates & parabens
Silk pillowcase Heavy protein treatments
Sleep with a loose braid or ponytail Chlorinated water without protecting the hair
Mineral or reef-safe sunscreen & tanning products Self-tanning products
Remove extensions before MRI Sunscreens containing Avobenzone or Octocrylene

Yellow or coloured oils & serums

 

Textured Collection Care

 Recommended Avoid
Brush thoroughly before washing Pulling or tugging while brushing
Deep condition every 2 weeks Aggressive brushing
Use alcohol-free, curl-friendly styling products Allowing textured hair to become dehydrated
Refresh curls regularly Air drying without curl products
Sleep in silk bonnet or loose bun


Client Concern/ Complaint Procedure

If a client raises a concern:

  1. Complete the YL Client Concern Assessment Form located within the Education Portal
  2. Obtain clear photographic evidence before making any alterations to the hair
  3. Contact the Yovanka Loria Team
  4. Return the hair to Yovanka Loria head quarters if requested for assessment

Please allow approximately 7-14 business days for the assessment process.

Refunds, replacements or credits should not be offered until the assessment has been completed. 

Return Address:

Yovanka Loria Head quarters

349 Tapleys Hill Road, Seaton SA 5023, Australia.

Intellectual Property 

All Yovanka Loria Education, training materials, videos, installation methods, branding, photography, templates and marketing materials remain exclusive intellectual property of Yovanka Loria. 

Copying, reproducing, recording, teaching, distributing or sharing any Yovanka Loria material without prior written permission is strictly prohibited. 

Wholesale & Training Resources

Wholesale accounts are subject to approval.

Approved stylists are committed to uphold the quality, safety, and standards of the Yovanka Loria brand. 

The YL Training Manual, Professional Handbook, Returns & Warranty Policy, Aftercare Guide and resources available within the YL Education Portal should be referred to throughout your YL journey.